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Leadreporter.com is the software tool we use to support data transfer and activity reporting. Through this portal V2 Communications is able to offer clients ‘real-time’ campaign analysis and access to opportunities or time-sensitive records that require immediate action. It also provides a “window” on pipeline opportunities to support forecasting.
An added advantage is the ability for clients to provide their own feedback. This enhances agent support, promotes greater interaction between client and agent as well as aiding evaluation of campaign value.
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