Account Profiling
Get to know your target and maximise a first impression. Gathering critical intelligence on the business challenges and pains your prospects are facing before you enter into a sales conversation will give you the edge against your competition. Who’s in the buying team? What infrastructure is currently in place? Is there budget? What projects are in place? What other suppliers are you talking to? Critical information for the pre-sale.
Channel Telemarketing
Today, V2 supports a number of large vendors who utilize extensive channel partners as a route to market. V2 was chosen as the preferred supplier to support the on-going lead generation and tele-sales activity not only because of our experience of the sectors we serve, our reputation for high quality work and customer service, but also for the visibility and tracking we’re able to offer each stakeholder of every opportunity that’s generated.
Effective lead tracking, distribution and management is high on the agenda for all our clients. We have the best solution on the market.
EMEA & Global Telemarketing
V2 Communications is able to offer global telemarketing support covering all mainstream language requirements as well as the more diverse emerging-markets. We’re able to offer a very flexible solution that utilizes our network of trusted worldwide call centre partners or our in-house capabilities.
Offshore Project Delivery
Through our network of trusted offshore call centre partners, V2 are well placed to tackle any project that requires offshore project management. With partners in Romania, Poland, Barbados and India we’re able to co-ordinate any project that requires professional management and expert delivery.
Sales Consultancy
V2’s management team brings together over 20 years of sales experience within the IT and Telecom arena. We’re therefore well placed to bring expert knowledge to any new business sales drive. With access to experts in PR, email marketing, data management, lead tracking, distribution and management, V2 can make your new business and existing client management sales programmes streamlined and effective.
For market research, prospect profiling, data selection, campaign strategy and methodology to data selection campaign execution and result analysis and opportunity evaluation. V2 have an immense experience and capabilities to make plans work.
External Campaign Management
It’s quite simple. Don’t want the headache of managing the project yourself and want to set up a new internal team, let us manage the process for you.
With our flexible approach, V2 are able to build and manage on-site teams until they’re ready to migrate over to internal control. Managed on a 3-12 month basis, our Team will create an effective internal solution for you that will deliver results and provide tangible return on investment.
Telemarketing
The term telemarketing creates thoughts of row upon row of headset wearing script-driven agents making hundreds of telephone calls burning out quicker than an F1 tyre! Times have changed and how we achieve our results has evolved.
Over the years we’ve honed and crafted a professional approach that picks the best telephone talent, gives them the best training and combines it with an energetic and motivated environment with continuous on-the-job coaching to maximise productivity and success. All our agents want to sit on your side of the fence - the next generation of super-sales people! We give them a chance to achieve this.
Our recipe for successful telemarketing takes these ingredients and blends them with your specific tele-prospecting objectives. It’s about building rapport, exchanging valuable information in order to identify real opportunities where your sales team can be introduced. This introduction may have to fit a ten-point qualification criteria or be a simple foot in the door.
Data Management
Information is king! Accurate information on your customers or prospects breeds clear communication, strategic thinking and direction. Poor data results in misinformation, wasted money and effort.
We're in tough times. Creating new business opportunities and retaining customers has never been so challenging. More sales resource and more marketing spend is not just the answer when the foundation of campaigns, promotional activity be it traditional or digital are based on poor quality data. Poor data leads to poor decisions and customer service. Mismanaged records creates wasted marketing materials, missed customer sales and development opportunities, bad reporting poor external communication and possible brand damage.
V2 Communications, and their associate companies, are helping organisations whatever the size, sector or specialism , understand their data, why they use it, how to evolve it, add value to it and use it effectively to achieve specific objectives.
